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St. Modwen Homes, the housebuilder behind the new homes at Hilton Valley in Derbyshire, has recently been awarded a 4* customer service rating from the House Builders Federation (HBF).

The accreditation has been given following results from an independent survey which showed that 89.7% of homebuyers would recommend St. Modwen Homes to a friend.

Dave Smith, Managing Director at St. Modwen Homes, said: “We are extremely proud to have received a four star rating in our first year of taking part in the HBF’s survey.  Building on this success, we are now striving to attain a five star rating over the next 12 months, which requires a 90% recommendation rate, so we are already well on our way to achieving this.”

The survey was conducted by the HBF over a 12 month period between 1st October 2014 and 30th September 2015 and asked St. Modwen Homes customers how satisfied they are with the quality of their new home.

The HBF ratings are the benchmark for housebuilders as they are based solely on an independent survey of home buyers. The customer satisfaction survey was launched in 2005 and is analysed by the NHBC (National House Building Council) whose primary purpose is to raise the construction standards of new homes in the UK.

Alongside the four star rating, St. Modwen Homes has also been awarded a Gold Star rating for 92% customer satisfaction from research specialist In-House Research.

Dave said: “This year, we’ll be celebrating the 5th anniversary of St. Modwen Homes so it’s fantastic to know that so many of our purchasers are happy to recommend us. Our aim is to make the house buying process as stress-free as possible and customer service and satisfaction plays a big part in this.”

Hilton Valley is St. Modwen Homes’ latest development in Derbyshire. Located just 15 minutes from Burton-upon-Trent, Hilton Valley offers a selection of design-led homes from two bedroom properties to five bedroomed detached houses in a beautiful village setting. Launched last month, there is currently a range of two, three and four bedroom homes available, with prices starting from £153,995.

For more information about Hilton Valley, visit the Marketing Suite which is located South of the Mease in Hilton, DE65 5JD. Opening times are Thursday to Monday between 10am to 5.30pm inclusive of the weekends. For more information call 0844 243 4511 or email Alternatively visit or follow us on Twitter at @StModwenHomes and on the Hilton Valley Facebook page.